Terms of Service

Last updated: April 14, 2026

These Terms of Service ("Terms") are a legal agreement between you and AskWidget. By creating an account or using our service, you agree to these Terms. If you do not agree, please do not use AskWidget.

1. What AskWidget does

AskWidget provides AI-powered chat widgets that businesses embed on their websites. Our service generates responses to visitor questions using your business information and Anthropic's Claude AI. We handle the hosting, the AI processing, and the widget delivery so you can focus on your business.

2. Account registration

To use AskWidget, you must create an account with a valid email address. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately at [email protected].

3. Free trial

New accounts receive a 7-day free trial with access to AskWidget features. A valid credit card is required to start a trial, but you will not be charged until the trial period ends. At the end of the trial, your selected plan begins billing automatically. You may cancel anytime before the trial ends to avoid charges. If you cancel, your widget will stop responding to visitors at the end of the trial period.

4. Subscription and billing

AskWidget offers monthly subscription plans at $39, $69, and $129 per month. Each plan includes a set number of AI-generated messages per month. If you exceed your plan's message limit, your widget will stop responding until the next billing cycle or until you upgrade your plan.

Subscriptions are billed monthly in advance. All fees are in US dollars and are non-refundable except where required by law. You may upgrade or downgrade your plan at any time, with changes taking effect at the start of your next billing cycle.

5. Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period. You will retain access to the service until that date. We do not offer prorated refunds for partial months.

6. Acceptable use

You agree not to use AskWidget to:

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

7. Intellectual property

AskWidget owns all rights to the service, including our software, design, branding, and documentation. You retain ownership of the business content you provide to configure your chatbot (such as service descriptions, pricing, and FAQs). By uploading that content, you grant us a limited license to use it solely for the purpose of powering your chatbot.

AI-generated responses produced by the service are not owned by AskWidget. We make no claim of ownership over the output delivered to your website visitors.

8. AI disclaimer

AskWidget uses artificial intelligence to generate responses. AI-generated content may occasionally be inaccurate, incomplete, or misleading. Responses should not be treated as professional, legal, medical, or financial advice. You are responsible for reviewing your chatbot's configuration and ensuring the information it provides is appropriate for your business. AskWidget is not liable for decisions made based on AI-generated responses.

9. Data and privacy

We take privacy seriously. Chat messages are processed in real time to generate responses and are not stored on our servers. For full details on how we handle data, please read our Privacy Policy.

Your chat messages are sent to Anthropic's Claude API for processing. Anthropic's API terms state that API inputs and outputs are not used to train their models. We do not sell or share your data with any other third parties.

10. Third-party services

AskWidget relies on Anthropic's Claude API to generate responses. We are not responsible for any downtime, errors, or changes to Anthropic's service that may affect AskWidget's functionality. We will make reasonable efforts to maintain service availability but cannot guarantee uninterrupted operation.

11. Limitation of liability

To the maximum extent permitted by law, AskWidget and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes lost profits, lost data, business interruption, or any damages resulting from AI-generated content. Our total liability for any claim related to the service shall not exceed the amount you paid to AskWidget in the 12 months preceding the claim.

12. Disclaimer of warranties

AskWidget is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will be error-free, uninterrupted, or that AI-generated responses will be accurate or suitable for any particular purpose.

13. Termination

We may suspend or terminate your account at any time if you violate these Terms, engage in abusive behavior, or if we are required to do so by law. You may terminate your account at any time by canceling your subscription and contacting us at [email protected]. Upon termination, your right to use the service ends immediately.

14. Changes to these terms

We may update these Terms from time to time. When we make significant changes, we will notify you by email or through the service. Your continued use of AskWidget after changes take effect constitutes acceptance of the updated Terms. The "last updated" date at the top will always reflect the current version.

15. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the service shall be resolved in the courts located in Colorado.

16. Contact us

If you have questions about these Terms, reach us at [email protected].