Setup Guide
Get your AI chatbot live on your website in 3 simple steps.
1
Tell us about your business
Go to the Business Info tab in your dashboard and fill in your details: business name, hours, services, pricing, and frequently asked questions. The more detail you add, the better your chatbot will answer customer questions.
Tip: Think about the 10 most common questions your front desk or phone staff get asked. Add those to the FAQ section and your chatbot will handle them automatically.
2
Customize your widget
Go to the Widget tab and pick colors that match your brand. Set your business name as the title, and add a friendly subtitle like "Ask us anything!" Preview your changes in real time.
3
Add one line of code to your website
Copy this snippet and paste it into your website's HTML, right before the closing </body> tag:
<script async src="https://ask-widget.com/chat-widget.js" data-auto="true"></script>
That's it. The widget will appear as a chat bubble in the bottom-right corner of your site.
Tip: Not sure where your website's code lives? Here's where to find it on popular platforms:
WordPress: install the free WPCode plugin, then Code Snippets > Header & Footer > Footer box
Squarespace: Website > Custom Code > Code Injection > Footer (needs the Core plan or higher)
Wix: site dashboard > Settings > Custom Code > Add Custom Code > All pages > Body – end
Shopify: Online Store > Themes > Edit code > Layout > theme.liquid, before </body>
Square Online: Settings > Tracking Tools > End of body
Webflow: Site settings > Custom code > Footer code, then republish
After you publish, check your live site in a private browsing window. Some website builders don't run custom code in their preview or while you're logged in, so the widget can look missing when it's actually working.
4
Register your domain
Go to the Domains tab and add your website's domain (e.g., yourbusiness.com). The chatbot will only respond to requests from domains you've registered. This keeps your chatbot secure and prevents unauthorized use.